Description

Effective Communication 5th Edition

This revised and updated edition of this hugely popular book incorporates all new developments in communication technology and the subsequent challenges and issues presented by today’s fast-changing technological world!

- - current developments, trends and issues in communications technology to include the broad impact of social media
  - updated legislation relating to data protection, privacy, GDPR, electronic communications regulations, FOI and much more is introduced
>Introducing the four basic communication skills; speaking, listening, writing and reading, this book will ensure your students will be able to
- - Deliver their message effectively
  - Listen to and hear what others are saying
  - Present their work and information clearly and be effective in all their correspondence

Use of verbal and listening skills, nonverbal and visual communication within an individual and group basis and in both personal and work-related settings is examined. Discussion topics and activities throughout the book, encourage active participation and provide opportunities to express and articulate views.

312 pages.

ISBN: 9781739623203