Main Navigation

FAQs

How do I place an order

Orders can be placed through our website www.schoolbooksdirect.ie. Due to the high volume of orders we receive, we are unable to place orders by phone or email.

How do I redeem my e-book

If a book has an e-book included, you will find the code for the e-book in the inside cover. Should you have any issues redeeming the e-book, please contact the publisher directly.

Is there a coupon code I can use

All items on our website already have the discount included. There are no other discounts available at this time.

How do I return items

Please send your returns to

Schoolbooksdirect, Hamco Building, Cloncollig Industrial Estate, Tullamore, Co. Offaly

Please include your order number and the reason for your return.

Returned items must be in the same condition they were sent out.

If you wish for a different item to be sent out, please include that information and we will send it out free of charge.

How long will it take for my order to be despatched?

Orders are usually despatched within 2-3 days. This timeframe is usually shorter between October & June but can be slightly longer between July & September

When are exam papers available?

Exam papers are usually available around the end of July each year.

What does back order mean?

Items which are on backorder are usually due in stock in 2-3 days. Should the delay be any longer we will contact you

Do you offer click & collect?

We do not currently offer click & collect. Our sister website www.midlandbooks.ie (Tullamore) & The Learning Lab (Mullingar & Celbridge) offer this service.

What does it mean if my order is on hold?

An order is on hold if an item on it is temporarily out of stock. A delay like this would usually last 2-3 days. If the delay is longer, we will contact you and offer you the option of sending out what we have and refunding you for the missing item or waiting until all the items are in stock

How do I choose for my books to be covered ?

If covering is available on an item, there will be a button ‘Select Option’ when adding it your basket. You can then ensure that covering is chosen before adding it to the cart. Covering is 90c per book. Sometimes there will be more than one book in a pack. You will then be charged 85c for each book.

What is the cost for delivery ?

There is a delivery charge of €4.99 on all orders.

Do I need to open an account to place an order?

No. You can checkout as a guest.

I don’t know my password

When logging in, there is a button ‘lost your password’. Through this button you can request an email which will help you in resetting your password.

I wish to order for a school

At the checkout there is an option to place order via ‘schools only’. You can place the order without having to enter card details and we can send the order along with an invoice

I can’t find the titles I’m looking for.

Try using the search field at the top right hand side of each page. If you still can’t find an item, please email order@schoolbooksdirect.ie and we can check the availability.

My question isn’t answered here.

Please email order@schoolbooksdirect.ie

0
Your Cart is empty!

It looks like you haven't added any items to your cart yet.

Browse Products